Privacy Policy

Welcome to the privacy policy of Nutrisaathi. We value your privacy and are committed to ensuring the confidentiality of your personal information. This policy outlines how we collect, use, disclose, and protect your information when you use our platform. We believe in transparency and trust, and we strive to give you complete control over your personal data.

1. Information We Collect

We collect personal data from users when they create an account, interact with our services, or voluntarily provide information for purposes such as nutritional assessment, subscription to services, or customer support. Information includes:

• Personal Data: This includes your name, email address, phone number, and any other data you provide when creating an account or engaging with our services.
• Nutrition-Related Data: If you use our services for personalized nutrition plans, we collect information about your dietary preferences, health status, and other related data you submit.
• Meal Database Information: The meal database is created based on the data provided by your dietitian. We ensure that this data is safeguarded through robust security protocols, allowing only authorized individuals access to this sensitive information.
• Communication Data: Any feedback, support requests, or communication made through the platform, including emails or chat logs, may also be collected for quality assurance and support purposes.

2. How We Use Your Information

We use your personal information to provide the services you request and improve the overall platform experience. This includes:

• Service Provision: Delivering personalized nutrition plans, communicating with you about your account, and managing your preferences within the platform.
• Enhancing the Platform: Analyzing user interaction data to optimize and improve our services, address user needs, and develop new features.
• Communication: Sending you important updates about the platform, service notifications, and responding to support inquiries.

3. Sharing Your Information

Nutrisaathi does not share your personal information with third-party entities for marketing or advertising purposes. We may, however, share your data under the following circumstances:

• Service Providers: We may engage third-party service providers to support our operations (e.g., cloud storage, email hosting) who are contractually bound to protect your data.
• Legal Compliance: If required by law, we may disclose your personal information to comply with legal obligations, governmental requests, or court orders.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the business transaction.

4. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You can request deletion of your data at any time, and we will process such requests in accordance with applicable laws.

5. Your Rights

You have the right to access, update, or delete your personal information at any time. In addition, you may request a copy of the personal data we hold about you. If you wish to exercise your rights, please contact us via the contact details provided below.

6. Security

We implement a variety of technical and organizational measures to safeguard your personal data. This includes encryption, secure access protocols, and regular security audits. The meal database created by your dietitian is securely stored and only accessible by authorized individuals. While we strive to ensure the security of your information, please note that no system can guarantee complete security. We encourage you to protect your account credentials and notify us of any unauthorized access.

7. No Cookies Policy

Nutrisaathi does not use cookies or any form of tracking technology. We respect your privacy by ensuring that your browsing behavior is not tracked or stored. You can use our platform with confidence knowing that we do not collect or store any form of non-essential data while you interact with our services.

8. Changes to This Privacy Policy

We may occasionally update our Privacy Policy to reflect changes in our practices, legal obligations, or new features added to the platform. All changes will be communicated via this page, and we encourage you to review the policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at ravi@nutrisaathi.com.